GETTING STARTED Introducing the Idea • Site Visit Checklist • It's a Family Affair • Hallmarks of Quality • Day-Time Care for Frail Seniors Providers In Your Community An Affordable Choice

Site Visit Checklist

Ideally, you should be able to answer "yes" to all of the following questions:

• Did you feel welcomed?
   
• Did someone spend time finding out what you want and need?
   
• Did someone clearly explain what services and activities the center provides?
   
• Did they tell you about program procedures, costs and what they expect from you?
   
• Was the facility clean, pleasant and free of odor?
   
• Were the building and the rooms wheelchair accessible?
   
• Was there sturdy, comfortable furniture? (Were there loungers for relaxation? Chairs with arms?)
   
• Is there a quiet place someone could lie down if they needed to?
   
• Did you see cheerful faces on staff and participants?
   
• Are participants involved in planning activities or making other suggestions?

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